Experience / Engagement / Revenue Streams

DIGITAL
COMMERCE

Today, Digital Commerce isn’t just a sales channel – it’s a broader business strategy that gives your customers new ways to engage your business. B2C retailers are complementing physical stores with new digital experiences. B2B distributors are arming their sales reps with digital tools. Consumer packaged goods companies are exploring subscription commerce. The possibilities are endless.

We can modernize your existing systems or give you powerful, new solutions offering personalization and customer analytics to create new ways to engage your customers.

Commerce Platforms
Implementation & Modernization

Today’s commerce platforms offer enhanced core features like catalogs, search, promotions, payments, and more. CoStrategix can help with strategy, modernization, experience design and implementation with a focus on customer experience, agility, flexibility, globalization and integration with your business ecosystem.

Stellar User Experience Icon

Stellar User
Experience

Customizations Icon

Customizations
& Integrations

Security compliance Icon

Security, PCI,
ADA compliance

Cloud Based Management Icon

Cloud-based,
scalable, peak traffic
management

Customer Analytics Icon

Customer
Analytics

Big Commerce Icon

BigCommerce®
Partner

SUBSCRIPTION COMMERCE

Drive direct-to-consumer experiences through subscription orders and product customizations to create frictionless commerce experiences and recurring revenue streams.

  • Order management & ERP integration
  • Consumer controls to stop/pause subscriptions
  • Payment management
  • Communication of subscription lifecycle
  • OrderGroove partner

CUSTOMIZATION & INTEGRATION

In modern organizations, digital commerce poses complex technical challenges, especially when integrating with internal systems to quickly and efficiently manage products, pricing and promotions. CoStrategix brings years of experience in solution architecture, design and development to address this need.

  • ERP integration
  • Integrate with master data management (MDM)
  • Integration with product information management (PIM)
  • Order management systems
  • Developing custom plug-ins and cartridges
  • General customizations

CUSTOMER EXPERIENCE

CoStrategix blends high-end design competencies with deep engineering experience to create a stellar customer experience, from customer journey maps through UI/UX design and implementation.

  • Customer journey / UI/UX design
  • Responsive to various devices
  • ADA compliance
  • A/B testing and heatmaps for optimization

PERSONALIZATION

Rich digital experiences have significantly raised your customers’ expectations. Create relevant, individualized interaction with your customers that secure long-term relationships.

  • AI-driven personalization
  • Integration with product platforms
  • Product up-sell & cross-sell recommendations
  • Location and buyer preferences
  • Customer analytics-driven

CUSTOMER ANALYTICS

Bring all the customer interaction data into a modern data warehouse and apply analytics to drive personalization and actions based on the customer’s context.

  • Real-time Customer Analytics
  • Location based preferences
  • Sentiment analysis
  • Search & product recommendations
  • Machine learning

“CoStrategix helped us modernize our internal application for managing our home building projects. The new features and effective interface allowed us to realize immediate operational efficiencies of 50% in some areas and significantly improve the timeliness of our data”

- CHERYL REYNOLDS

VP OF INFORMATION TECHNOLOGY
DREES HOMES

“CoStrategix has led the process of helping us realize our business objectives through an in-depth understanding of our complex industry to drive the architecture, design, and implementation of a sophisticated solution. The final product streamlines our processes and improves our operational efficiency, benefiting both our company and our customers.”

- Ryan Derrow

Chief Media Officer
Empower

- John Gimpel

CEO
Aero Fulfillment

STRATEGY AND CONSULTING CASE STUDIES

Retail is a hotbed of technology disruption. In this volatile marketplace, a high-profile consumer brand is rapidly looking to build direct-to-consumer relationships using rapid experimentation, while also generating new revenue streams.

Getting the most from a conference means making the right connections. We developed the Flipdex event engagement platform to make it easier for conference-goers to plan schedules, connect with the right people and increase the return on their conference investment.

GET IN TOUCH

We understand that sometimes the hardest part is getting started. We’d love to have a dialog to discuss your options and what we can help you achieve. We’ll use clear, direct language and be respectful of your time.






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